Shipping & Returns


Shipping:

We currently offer free shipping to the following countries:

Austria, Belgium, Bulgaria, Cyprus (except northern Cyprus), Czech Republic, Denmark (except Faeroe Islands, Greenland), Estonia, Finland (except Åland Islands), France (except overseas territories and departements), Greece (except Berg Athos), Hungary, Ireland, Italy (except Livigno and Campione d'Italia), India, Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands (except overseas territories), Poland, Portugal, Romania, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta and Melilla), Sweden, United Kingdom (except Channel Islands)

For the following countries there is a standard 15 euro shipping charge:

Algeria, Canada, Egypt, Israel, Jordan, Lebanon, Libya, Morocco, Syria, Tunisia, USA,  Albania, Andorra, Armenia, Azerbaijan, Belarus, Berg Athos (GR), Bosnia-Herzegovina, Campione d'Italia (IT), Canary Islands (E), Ceuta (E), Croatia, Cyprus (northern Cyprus), Faeroe Islands (DK), Georgia, Gibraltar (GB), Greenland (DK), Guernsey (GB), Iceland, Jersey (GB), Kazakhstan, Kosovo (Serbian province), Liechtenstein, Livigno (IT), Macedonia, Melilla (E), Moldova (Republic of), Montenegro (Republic of), Norway, Russian Federation, San Marino, Serbia (Republic of), Switzerland, Turkey, Ukraine, Vatican City

Returns/Exchange:

In case you are not satisfied with the shoes, you can return/exchange them within 30 days from the date you receive them, provided that they are unworn, undamaged and unused. You can write to us directly to organise your returns, or to clarify other questions:  contact@koch-co.com